Gen­er­al Terms and Con­di­tions The Gate Hotel AG 

1. sub­ject mat­ter of the contract

These Gen­er­al Terms and Con­di­tions gov­ern the legal rela­tion­ship between The Gate Hotel AG (here­inafter referred to as The Gate Hotel AG) and its cus­tomers (here­inafter referred to as guest/guests). The Gen­er­al Terms and Con­di­tions (here­inafter referred to as GTC) apply to all offers and ser­vices of The Gate Hotel Ltd, but in par­tic­u­lar to the respec­tive pro­vi­sion of a room of The Gate Hotel Ltd.

1. con­clu­sion of con­tract and accep­tance of the GTC

By send­ing the elec­tron­ic book­ing request or at the lat­est upon receipt of the writ­ten book­ing con­fir­ma­tion, the guest ful­ly agrees to the GTC of The Gate Hotel AG. The GTC are avail­able at any time on and are avail­able in all rooms. Also includ­ed all doc­u­ments sent by The Gate Hotel AG, name­ly book­ing con­fir­ma­tions and reser­va­tion forms, a direct link to the cur­rent ver­sion of the GTC under

2. num­ber of guests

A max­i­mum num­ber of per­sons may be accom­mo­dat­ed in the booked room as indi­cat­ed in the book­ing con­fir­ma­tion by The Gate Hotel AG. In accor­dance with its tar­iffs, The Gate Hotel AG may at any time charge addi­tion­al costs for addi­tion­al­ly accom­mo­dat­ed guests and/or demand the imme­di­ate expul­sion of these addi­tion­al­ly accom­mo­dat­ed guests.

3. adjust­ment of the booking

A book­ing adjust­ment, name­ly regard­ing arrival or depar­ture date, length of stay, room type, addi­tion­al ser­vices, is pos­si­ble only with the con­sent of the The Gate Hotel AG and only with the issuance of a new book­ing con­fir­ma­tion. by The Gate Hotel AG is valid.

4. gen­er­al right of use rooms, adjoin­ing rooms

The guest has the right, in addi­tion to the booked room, also to use the rooms not reserved as pri­vate. des­ig­nat­ed adjoin­ing rooms. Park­ing spaces are avail­able in lim­it­ed num­ber Dis­po­si­tion.

5. ser­vices includ­ed in the price 

- Com­plete­ly fur­nished room
- Free WLAN (Inter­net)
- All addi­tion­al costs (incl. elec­tric­i­ty, heat­ing, hot and cold water)
- Final clean­ing (accord­ing to item 4.2)
- Val­ue added tax (accord­ing to item 3.7)
- Guest duties
- Fur­ther indi­vid­ual ser­vices are avail­able for an addi­tion­al charge and avail­able on request

2. con­tract start, con­tract dura­tion, exten­sion and cancellation

2.1 Start of contract

A book­ing is bind­ing after the issuance of the book­ing con­fir­ma­tion by The Gate Hotel AG con­firmed. For book­ings of 31 nights or more, the guest is oblig­ed to con­firm the reser­va­tion form sent to you, sign it and return it to The Gate. Hotel AG to return.

2.2 Con­tract duration

A room is avail­able in each case for the booked peri­od. Deci­sive is the peri­od not­ed in the book­ing con­fir­ma­tion under “Book­ing dura­tion”. Time peri­od. The guest has no right to use the room beyond this peri­od of time.

2.3. exten­sion

The guest can­not short­en or extend a book­ing made. It stands How­ev­er, he is free to occu­py the room for any peri­od of time — even indef­i­nite­ly. to book and accord­ing to the can­cel­la­tion dead­lines of The Gate Hotel AG, accord­ing to Clause 2.4, to can­cel the already booked nights in time free of charge.

2.4 Can­cel­la­tion

Book­ings from 1 to 30 nights
For book­ings from 1 to 30 nights are free can­cel­la­tions of nights booked before or dur­ing the stay in com­pli­ance with a three-day can­cel­la­tion peri­od pos­si­ble. Can­cel­la­tions are accept­ed dai­ly until 12.00 noon accept­ed by The Gate Hotel AG. The can­cel­la­tion is only valid with valid upon writ­ten recon­fir­ma­tion by The Gate Hotel AG.

Book­ings from 31 nightsFor book­ings of 31 nights or more, free can­cel­la­tions of booked nights before or dur­ing the stay in com­pli­ance with a thir­ty-day Can­cel­la­tion dead­line pos­si­ble. Can­cel­la­tions will be processed dai­ly until 12.00 noon by The Gate Hotel AG accept­ed. The can­cel­la­tion is only valid with writ­ten recon­fir­ma­tion by The Gate Hotel AG is valid. Apart from this, no free can­cel­la­tions are possible.

3. invoic­es and payment 

3.1. pay­ment pflicht of the guest and default 

The guest is oblig­ed to com­ply with the terms and con­di­tions stat­ed in the book­ing con­fir­ma­tion or in the invoic­es. list­ed prices for the overnight stays as well as the addi­tion­al ser­vices in due time. to be paid. The amount of the sums owed and the respec­tive Pay­ment dead­lines (due dates) are to be tak­en from the invoic­es which togeth­er with the book­ing con­fir­ma­tion from The Gate Hotel AG to the guest by e‑mail. be sent. If the amounts owed that are due pri­or to col­lec­tion are not paid in due time with­in the peri­od set out on the invoice is paid, The Gate Hotel AG shall be enti­tled to enti­tled to with­draw from the con­tract, i.e. to can­cel the book­ing and pay the Guest to refuse access to the room. In this case any Claims of the guest. If the guest pays dur­ing a stay a due invoice amount, he shall be in default as of the pay­ment date. The Gate Hotel Ltd. will request the guest to pay the amount due with­in 5 days. to be trans­ferred. If this grace peri­od is not com­plied with, The Gate Hotel AG is right to can­cel the book­ing imme­di­ate­ly, where­by the guest los­es the right to the los­es the right to live in the room, and imme­di­ate­ly (i.e. with­in one day) must move out.

3.2 Secur­ing fur­ni­ture and book­ing / autho­riza­tion cred­it card charge 

The Gate Hotel Ltd. may require the guest to pro­vide as secu­ri­ty valid Cred­it card details, the pay­ment of a deposit per room in the amount of 500 CHF. (in words:five hun­dred) and/or require a pass­port copy. For book­ings of 31 nights or more, The Gate Hotel AG requires the guest to pay the Trans­fer of a deposit to the deposit account of The Gate Hotel AG. The The amount of the deposit and its due date are shown on the deposit invoice. (“deposit invoice”). The deposit does not bear inter­est and will, if all invoic­es have been paid and there is no dam­age at the time of mov­ing out, with­in refund­ed to the guest 10 work­ing days after mov­ing out. In case of non-pay­ment of the deposit, The Gate Hotel AG is enti­tled to with­draw from the con­tract, to can­cel the to assign the object to anoth­er par­ty and to demand a can­cel­la­tion or pro­cess­ing fee to be charged. Any dam­age to the inven­to­ry, fur­nish­ings, room or build­ings as well as pay­ment back­logs or oth­er costs (e.g. due to lost key) will be deduct­ed from the deposit. For book­ings of 1 to 30 nights, where The Gate Hotel AG does not have a deposit is col­lect­ed, the guest is required to dis­close valid cred­it card data is required. The Gate Hotel AG is enti­tled, Accom­mo­da­tion costs/if nec­es­sary, the cost of addi­tion­al ser­vices, dam­age to inven­to­ry, Fur­nish­ings, rooms or build­ings as well as pay­ment back­logs and oth­er costs. (e.g. due to lost keys) to the guest’s cred­it card. The Guest agrees by pro­vid­ing his cred­it card infor­ma­tion that his cred­it card is charged with the cor­re­spond­ing costs.

3.3 Pay­ment terms 

The accom­mo­da­tion costs due and (for stays of 31 nights or more) and the Deposit amount are due accord­ing to the pay­ment terms not­ed on the invoice of the The Gate Hotel AG to pay. The fol­low­ing due dates apply:

Book­ings from 1 to 30 nights
The total cost of accom­mo­da­tion is due 5 days after receipt of the book­ing confirmation/invoice or, in the case of short-term book­ings, at the lat­est when the Move in room due.
Book­ings from 31 nights
- The deposit is due 5 days after receipt of the “deposit invoice”.
- The accom­mo­da­tion costs/if nec­es­sary the costs for addi­tion­al ser­vices for the first month (accord­ing to the invoice) are due 5 days before collection.
- The accom­mo­da­tion costs / if nec­es­sary the costs for addi­tion­al ser­vices of the Sub­se­quent months (accord­ing to invoice) are to be paid 5 days pri­or to the due at the begin­ning of the next month.
- Booked addi­tion­al ser­vices are charged sep­a­rate­ly accord­ing to expen­di­ture invoiced and are due as spec­i­fied in the invoice.

3.4 Terms of payment 

Pay­ments are always made in Swiss Francs (CHF) and with­out any bank charges or Cred­it Card Deductions.

3.5 Pay­ment methods 

For book­ings under the hotel web­site is only pay­ment by cred­it card pos­si­ble. For book­ings made by e‑mail, all amounts owed can be paid by Bank trans­fer, deb­it or cred­it card or cash paid at check-in be made. How­ev­er, cash pay­ment at check-in is only pos­si­ble if the guest is with­in the pay­ment dead­line by e‑mail his valid cred­it card details known gives.

3.6 Dun­ning charges and inter­est on arrears 

In the event of default of pay­ment by the guest, The Gate Hotel AG is enti­tled to charge reminder fees. as well as a default inter­est of 5% on all amounts owed. put

3.7 Addi­tion­al ser­vices and val­ue added tax 

Booked addi­tion­al ser­vices are charged sep­a­rate­ly and for stays of 31 nights or more. invoiced at least month­ly. All ser­vices are sub­ject to the statu­to­ry to pay the val­ue added tax due. In the accom­mo­da­tions and the includ­ed ser­vices, as per item 1.5, is the cur­rent­ly legal­ly owed VAT of 3.7% included.

3.8 Addi­tion­al guide­lines in the hotel 

- In the booked rooms is allowed the con­sump­tion of brought alco­holic bev­er­ages are not allowed. The hotel has a bar on the first floor.
- In the pent­house par­ties can be held on request for a fee with be equipped with alco­holic beverages
- In the pent­house, all per­sons who enter the premis­es must be (for exam­ple, at a par­ty) enter and stay in it, with iden­ti­fy your­self with an iden­ti­ty document

4. move-in (check-in) and move-out (check-out)

4.1 Check-in/Check-out

Unless oth­er­wise agreed with The Gate Hotel AG, the room can be be obtained and returned as fol­lows: Check in from 15:00, check out until 11:00. If the room is not vacat­ed on time, an addi­tion­al dai­ly rate will be charged in Invoiced.

4.2 Return and final cleaning 

The guest must leave the room in a tidy con­di­tion. Should the Con­di­tion of the room an above aver­age clean­ing time nec­es­sary the addi­tion­al time spent will be invoiced and the cred­it card or, in the case of book­ings of 31 nights or more, direct­ly with the of the deposit will be charged.

5. author­i­ties

For a book­ing peri­od of 8 weeks or more, the guest is oblig­at­ed, after mov­ing in with­in 14 days with the respec­tive com­pe­tent author­i­ties of the city of Zurich. (res­i­dents’ reg­is­tra­tion office, post office, etc.) and to reg­is­ter there again when mov­ing out. log off.

6. lia­bil­i­ty of the guest 

In case of loss of keys and dam­age, loss or destruc­tion of inven­to­ry, of the fur­ni­ture, the room or the build­ing by the guest or by Third par­ties, the guest is ful­ly liable for any result­ing dam­age. The guest is also liable for dam­ages result­ing from lack of care, smok­ing and mis­use. Theft, inten­tion­al dam­age to prop­er­ty and oth­er Offens­es relat­ed to the accom­mo­da­tion in The Gate Hotel room will be report­ed imme­di­ate­ly and in this case The Gate Hotel AG is enti­tled to can­cel the book­ing with­out notice.

7. use

7.1 Gen­er­al

The guest under­takes to use the room, the gen­er­al­ly acces­si­ble rooms as well as the the inven­to­ry, the fur­ni­ture and the equip­ment with the great­est pos­si­ble care. treat. The instruc­tions for use with the appli­ances (e.g. wash­ing machine). are to be fol­lowed. The room is only for the intend­ed pur­pose (as a pri­vate Liv­ing space) to use.

7.2 Pets

Pets are not allowed with­out writ­ten per­mis­sion from The Gate Hotel AG. per­mit­ted.

7.3 Con­struc­tion, repair and maintenance 

In the room as well as in the gen­er­al­ly acces­si­ble rooms, no struc­tur­al changes are made.

7.4 Use and sublease 

The guest is not allowed to sub­let the room to third par­ties or to use it for To let third par­ties. It is not allowed to con­duct busi­ness in the rooms. In the event of a vio­la­tion of the right of hos­pi­tal­i­ty and the rights set forth in these the right to can­cel the book­ing imme­di­ate­ly or to request a refund. exist­ing con­trac­tu­al rela­tion­ship with­out notice and to ter­mi­nate the guest in case of refusal of imme­di­ate depar­ture with­out fur­ther ado.

8. inter­net usage

The Gate Hotel AG assumes no lia­bil­i­ty for dam­ages result­ing from the Inter­net use (spam, virus­es, out­ages or dis­rup­tions of the Inter­net con­nec­tion etc.). The guest is not enti­tled to any refund. Inter­net mal­func­tions must be report­ed to The Gate Hotel AG dur­ing office hours. The guest is oblig­ed to pro­tect his own devices from mali­cious soft­ware in order to to pre­vent spam or virus­es from being trans­mit­ted via the net­work of The Gate Hotel AG. be sent. The Gate Hotel AG has the right to can­cel a guest at any time from the Net­work to be exclud­ed. The guest acknowl­edges that the The Gate Hotel AG is oblig­ed to record actions on the Internet.

9. house rules

9.1 Gen­er­al rooms

When using the gen­er­al adjoin­ing rooms, the stair­case, the guest shall and all cours­es to be con­sid­er­ate of the needs of the oth­er guests and to must keep them clean. The place­ment of per­son­al items in these rooms is pro­hib­it­ed, as in the event of an emergency/fire, these may block the way of obstruct and hin­der evac­u­a­tion (e.g. bicy­cles in the stairwell).

9.2 Sweep­ings

The garbage must be placed in a closed garbage bag in the area des­ig­nat­ed by The Gate Hotel AG can be dis­posed of in the con­tain­ers provided.

9.3 Night rest

From 10:00 p.m. to 7:00 a.m., room vol­ume must be main­tained in all rooms.

9.4 Smok­ing ban

Smok­ing is pro­hib­it­ed in the rooms as well as in all oth­er premis­es pro­hib­it­ed.

9.5 Fire Emergency/Emergency Exits

In the event of a fire, the sign­post­ed emer­gency exits in the stair­well are to be used.

9.6 Bar­be­cue

Bar­be­cu­ing on the bal­conies / ter­races is prohibited.

10. right of access 

All per­son­nel of The Gate Hotel AG are enti­tled to use the rooms even with­out the Announce­ment of rea­sons to enter at any time. The guest is aware that the employ­ees of The Gate Hotel AG have the nec­es­sary keys. dis­pose. The guest is not per­mit­ted to give employ­ees of The Gate Hotel AG to deny access to the apartment.

11. emer­gen­cies

In case of health emer­gen­cies or threats, you must direct­ly call the police (117), the local emer­gency doc­tor, the ambu­lance ser­vice (144) or the inter­na­tion­al emer­gency num­ber (112) be called. For house­keep­ing emer­gen­cies, The Gate Hotel is on the num­ber +41(0) 43 537 78 34 can be reached. Repairs are car­ried out, depend­ing on Urgency, usu­al­ly from Mon­day to Fri­day from 08:00 to 17:00 car­ried out. To avoid spe­cial oper­a­tions caused by the guest (e.g. lost key), the lat­ter must make an effort him­self. If in such a case a ser­vice pro­vid­ed by The Gate Hotel, the guest will be charged a fee accord­ing to the Han­dling fee charged.

12. dis­claimer and insurances

12.1 Dis­claimer

The Gate Hotel AG assumes no lia­bil­i­ty for the fol­low­ing damages:
- Any dam­age caused by the guest.
- Per­son­al injury caused by the use of the room or the inven­to­ry have arisen (e.g. through use of the Kitchen equip­ment, such as knives),
- Dam­age due to dis­rup­tions caused by force majeure, strikes, etc.,
– Dam­age due to mal­func­tions and inter­rup­tions of the Inter­net connection,
- Dam­age to and/or loss of per­son­al prop­er­ty and Fur­nish­ings of the guest (lug­gage, cloth­ing, valu­ables, fur­ni­ture, vehi­cles, etc.) that are housed in the room or in/around the build­ing. are.

12.2 Insur­ance

The guest and his per­son­al belong­ings are exclud­ed from the risks of the accom­mo­da­tion (e.g. acci­dent, ill­ness, theft, water and fire) is not cov­ered by the The Gate Hotel AG insured. Pri­vate lia­bil­i­ty insur­ance is the respon­si­bil­i­ty of the Guest and is mandatory.

13. data protection

Hotel The Gate AG is enti­tled to col­lect per­son­al data, to use it for and to use them to the extent that this is required for the smooth run­ning of oper­a­tions. The stor­age and trans­mis­sion of data to third par­ties will only take place inso­far as this is is required. The guest agrees to this.

14. sev­er­abil­i­ty clause

Should indi­vid­ual pro­vi­sions of these Gen­er­al Terms and Con­di­tions be inef­fec­tive, the remain­ing pro­vi­sions shall remain unaf­fect­ed. The par­ties shall then seek a per­mis­si­ble pro­vi­sion that comes as close as pos­si­ble to the intend­ed provision.

15. changes and addi­tions to the GTC 

Changes or addi­tions to the GTC may be made at any time by The Gate Hotel AG with­out pri­or notice.

16. communication/writing

All com­mu­ni­ca­tion from The Gate Hotel AG (incl. book­ing con­fir­ma­tion, Invoic­es, etc.) are always sent by e‑mail. The invoic­es issued by The Gate Hotel AG issued book­ing con­fir­ma­tion con­tains all agree­ments made con­cern­ing a book­ing. Any change or addi­tion to the same requires their valid­i­ty must be made in writ­ing. E‑mails ful­fill the writ­ten form requirement.

17 Applic­a­ble law and place of jurisdiction

The con­tract is exclu­sive­ly sub­ject to Swiss law. Juris­dic­tion for dis­putes aris­ing shall be sub­mit­ted to the com­pe­tent courts at the respec­tive loca­tion of the Room.
Rhei­neck, Jan­u­ary 2020
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